RBS’ virtual platform provides remote access to its state-of-the-art centre’s capabilities, including product development, equipment testing and demonstration and production of samples.
The US manufacturer of baking and process systems for the global snack food industry is also in the process of increasing its team of experienced food technologists to help guide consumers through the Virtual Trials.
According to RBS, the digital platform results in a more efficient product trial, by simplifying communications, operations and approval of the products and process. During the trial, participants communicate with the RBS team by video conference, view the production floor from wide angle cameras, capture discrete video and still images, receive reports capturing process settings and can have product samples shipped for analysis.
Keeping up with everchanging product needs
“While businesses are still being impacted by pandemic-related restrictions, consumer demand for new and healthier snack foods has accelerated. In so, we needed an efficient and effective way to serve our customer’s everchanging product innovation and development efforts with the expertise they expect from RBS,” said Travis Getz, VP of Operations for RBS, noting the company complies with all state and local pandemic protocols for personnel safety.
“Full access, multimedia content is shared in realtime, just as it would be if the customer were with us onsite, regardless of their physical location around the globe.
“There are multiple benefits of the virtual offerings, including no travel costs, and reduced coordination and time commitments.”
RBS is actively recruiting food technologists and interested professionals are invited to apply.